We greatly value our patients and their families, and we appreciate the confidence entrusted in our team. It is our unwavering goal to provide a safe, comfortable, and convenient environment that is focused on optimal clinical care and outcomes. To achieve this goal, we focus our leadership on a shared governance and participative model, which is founded in our core values: Clinical Quality, Integrity, Service Excellence, Teamwork, Accountability, and Continuous Improvement. We consider ourselves to be servant leaders, so you can rest assured that you are in good hands.
CEO – Sheila McNulty MHA, BSN, RNC, CPHQ, NEA-BC
Director of Nursing – Natasha B. Minter, MHA, BSN, RN, RN-BC
PreOp/PACU Nurse Manager – Jordan Ballantine, BSN, RN
Operating Room Nurse Manager– Jazzmond Nicholson, MSN, BSN, RN
Sterile Processing Manager – Jardin Carlton, CRCST, CSPM, CIS
Quality Standards Coordinator – Susie Kleinschmidt, BSN, RN
Material & Supply Manager – Jose Acevedo, CST
Business Office Manager –Andrea White
The Environment
We take great pride in our work environment, and teamwork is an everyday part of that environment. We support our teammates by inspiring and nurturing professional growth, and we recognize and reward teammates for their commitment to service and efficiency. We lead by example and believe that each member of the team is a vital part of our Center and our continued success. We constantly seek opportunities to improve our processes and ensure ongoing service excellence in all that we do.
It is our goal to provide our patients with affordable care that is focused on quality and safety. We welcome your feedback about your experience, for patient feedback provides us with some of the best suggestions for making the patient experience even better. We encourage you to complete the Patient Experience Survey, which you will receive after your visit. Your comments matter to us and are an invaluable resource in our continuous improvement.
If there is anything we can do to improve your experience during your visit with us, we ask that you let a member of our team know so that we can address your feedback in real-time.
Thank you for choosing the Charlotte Surgery Center — Wendover Campus.